We are ISO 9001:2015 certified!
After almost ten years of being ISO 29990:2010 certified (an international standard to enhance transparency and allow for the comparison of learning services globally), we can proudly annonuce that The Cambridge Institute Vienna has now applied for and successfully passed the ISO 9001:2015 certification process - an even higher and more stringent certification than the previous one.
ISO 9001:2015 specifies requirements for a quality management system when an organisation:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Passing the ISO 9001:2015 confirms that we operate at the highest level and always keep our students at the centre of the decisions and progress we make.